Security controls are only reliable if the people expected to operate them understand what good looks like.
Baseline awareness
All personnel should receive:
- onboarding guidance on the most important security responsibilities
- periodic refreshers on reporting, access, data handling, and common threats
- targeted updates when the threat landscape or control environment changes materially
Role-specific training
Define extra expectations for roles with elevated impact, such as:
- administrators and engineers
- incident responders
- people who approve supplier or risk decisions
Evidence
Keep a simple training record that shows:
- who completed required training
- when it was completed
- which content or module was used