Continuity planning should focus on the services and dependencies that matter most to Helixiora and its customers.
Critical services
List the services or activities that require priority recovery and note:
- the service owner
- the main dependencies
- the impact of extended unavailability
Recovery expectations
For each critical area, document the intended recovery expectations, such as:
- the maximum acceptable downtime
- the maximum acceptable data loss
- fallback or manual workarounds
Backup and restoration
State the baseline expectations for:
- backup coverage
- restoration testing
- ownership of recovery procedures
- evidence that backups and tests are working
Exercises
Run periodic tabletop or practical exercises for important continuity scenarios and track the resulting improvements.